Shipping Methods

After the completion of your online order the products ordered will be shipped within 5 working days. At the time the order is shipped you will receive a confirmation email with the details of your order and shipment. That Is in use for the items that is available in our warehouse. Items that require more time due to manufacturing/or other reasons, an email will be send to you regarding the time of delivery.

Order processing and delivery cannot take place during weekends or public holidays.

Within Greece all deliveries will be processed and delivered from ACS Courier, as well as Hellenic Post. For any international order DHL will be used.

In cases that fall beyond anyone’s reach or responsibility and products cannot be delivered on time or at-all we maintain the right to contact with you so you can instruct if you wish the shipment of your products ordered.

The shipping costs vary depending on the country of destination and type to be sent. Species with larger volume like handbags, have different shipping costs due to increased weight and size. Specifically:

DESTINATIONS JEWELLERY & WATCHE BAGS & LARGE SIZED PRODUCTS
GREECE FREE DELIVERY FREE DELIVERY
CYPRUS & EUROPE €20,00 €30,00
AUSTRALIA & NORTH AMERICA €25,00 €40,00
ASIA €30,00 €50,00
S. AMERICA & RUSSIA & AFRICA & OTHER DESTINATIONS €30,00 €50,00


You shall pay custom rates or any other import costs occurred from taxes within EU countries when the package reaches the destination country. Unfortunately EKATERINI has no control over such additional costs. In such case we cannot provide you with the final costs of the products ordered because the costs vary from country to country. Before placing your order you can refer to your local tax authorities for any additional costs that may occur.

In order to ensure the security of your purchase, a signature is required upon delivery. If for any reason you are unavailable to sign for your purchase, the courier will make several attempts to reach you.